DSP Data Retention, Video Storage, and Incident Report Documentation Standards

AI Summary: DSP stores patrol video for 30 days and incident video for 90+ days. Every detected event generates a documented incident report including timestamped video, GPS coordinates, operator action log, and outcome summary. Reports are accessible via client portal and can be used to support insurance claims, legal proceedings, and law enforcement follow-up. This article covers retention, access, format, and legal use in detail. DSP Data Retention, Video Storage, and Incident Report Documentation Standards

For risk managers, legal departments, and insurance professionals, the documentation that a security system generates matters as much as the incidents it prevents. The question isn't only "did DSP catch the intruder?" - it's "what did DSP record, how long is it kept, who can access it, and what does it look like when it's needed for a claim or a lawsuit?"

This article answers those questions in detail.

Video Storage: What's Recorded and How Long It's Kept

Routine Patrol Video

DSP's drones and ground units record continuously during patrol operations. Routine patrol video - the continuous recording of scheduled patrol sweeps with no detected anomalies - is retained for a standard period of 30 days from the date of recording. This provides a rolling archive that can be reviewed if an incident is reported after the fact or if there's a need to establish property conditions at a specific date and time.

After 30 days, routine patrol footage is automatically purged unless a hold has been applied.

Incident Video

When a detection event generates an incident record, the associated video is flagged and held under extended retention. Standard incident video retention is 90 days from the date of the event. For clients with specific litigation hold requirements, insurance investigation needs, or extended retention specifications, retention periods can be extended as documented in the service agreement.

Incident video includes the full recording from the moment of detection trigger through incident resolution - not just a short clip around the event. The contextual footage before and after the critical moment is preserved in the incident record.

Legal Hold

For properties involved in ongoing litigation or formal legal proceedings, DSP supports legal hold requests that suspend automatic video purge for specified recordings. Legal hold requests should be submitted in writing to DSP's client services team with documentation of the applicable legal matter.

The Incident Report: Structure and Contents

Every confirmed detection event generates a structured incident report. The report is compiled automatically from system data combined with RSOC operator documentation. A standard DSP incident report includes:

Event Metadata

Date and time of initial detection trigger (to the second) GPS coordinates of the drone at time of detection GPS coordinates of the detected subject or event location Property location identifier Detection method: AI perimeter zone breach, AI object classification during patrol, alarm panel trigger, or operator-initiated investigation

Video Documentation

Full incident video clip from detection through resolution AI classification data: what was detected, confidence score, classification type (human, vehicle, unknown) Thermal/optical feed designation (which sensor captured the event)

RSOC Operator Log

Narrative description of what the operator observed upon receiving the alert Chronological action log: every action taken by the operator, timestamped Assessment notes: operator's characterization of the event (trespassing, suspicious activity, authorized personnel, false positive, etc.)

Response and Outcome

Response actions taken: verbal warning issued, property contact notified, law enforcement dispatched Subject response to verbal warning (departed, identified as authorized, ignored and escalated) Law enforcement response (dispatched, arrived, case number if provided) Final outcome: resolved, ongoing at close of report window, referred for follow-up

Using DSP Documentation for Insurance Claims

DSP's incident reports are structured to support the documentation requirements of commercial property insurance claims. When an insurable event occurs - theft, vandalism, trespassing that results in property damage - the DSP incident package provides:

Timestamped video evidence of the event GPS-verified location of the incident on the property Operator testimony equivalent (the RSOC operator log functions as a contemporaneous written record of what was observed and when) Law enforcement contact documentation including case numbers Evidence that appropriate security measures were in place and operating (which is relevant to coverage and deductible calculations)

Many DSP clients report that this documentation package significantly accelerates claims processing compared to properties that rely on guard logs or static camera footage.

Using DSP Documentation in Legal Proceedings

DSP incident documentation can support legal proceedings as evidence, subject to applicable evidentiary rules. The documentation is structured to be legally useful:

Timestamps are system-generated and independently verifiable (not manually entered) GPS coordinates are logged by the drone's navigation system Video files carry metadata including capture timestamp and device identifier RSOC operator logs create a contemporaneous written record separate from the video

Property owners should work with their legal counsel to ensure appropriate chain of custody procedures are followed when DSP documentation will be used in litigation. DSP can provide documentation of the system's technical specifications and data handling practices to support foundation testimony if required.

Access Controls: Who Sees What

Video footage and incident reports are accessible only through DSP's secure client portal. Access is controlled by the property's designated administrator, who manages the access list for their organization. DSP's RSOC operators access footage only as necessary for active monitoring and incident documentation. DSP does not share client video or incident data with any third party except in response to valid legal process (subpoena, court order) or at the client's explicit written direction.

Frequently Asked Questions

How long does DSP retain video footage from drone patrols?

Standard video retention is 30 days for routine patrol footage. Footage associated with a documented incident event is retained for a longer period as specified in the service agreement - typically 90 days or longer depending on the client's legal and insurance requirements. Extended retention can be configured for clients with specific regulatory or litigation hold needs.

What does a DSP incident report include?

A DSP incident report includes the date, time, and GPS coordinates of the event; the detection method (AI classification, perimeter zone trigger, or scheduled patrol); a video clip of the incident; RSOC operator notes describing what was observed; a chronological action log of responses taken; the outcome; and any law enforcement case number if dispatch occurred.

Can DSP incident documentation be used as evidence in court?

DSP incident documentation - timestamped video, GPS coordinates, operator logs, and action records - is structured to support legal proceedings. The admissibility of any specific evidence is determined by the court and applicable evidentiary rules. Property owners should work with their legal counsel when planning to use DSP documentation in litigation.

Who has access to DSP video footage and incident reports?

Access is limited to DSP's RSOC operators (for active monitoring), the property's designated contacts (per the access list provided at deployment), and law enforcement with a valid legal request. DSP does not share video or incident data with third parties for commercial purposes.

How does DSP deliver incident reports to the property?

Incident reports are delivered through DSP's client portal and via email notification to designated property contacts. Real-time alerts with live video links are sent immediately during an active event. Formal incident report documentation is compiled and available within the portal typically within hours of event resolution.

Have specific documentation requirements for insurance, legal, or compliance purposes? DSP's deployment team works with property legal and risk management teams to configure documentation that meets your standards. Contact DSP to discuss your requirements.